Privacy Policy

Last Updated: 10th October 2026

Entity Name: ALLROUND VENDING PTY LTD

This Privacy Policy explains how ALLROUND VENDING PTY LTD (ACN 616 657 660, trading as M Series) (“we”, “us”, or “our”) collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We take your privacy seriously and are committed to protecting any personal data entrusted to us by our website visitors, customers, commercial hosts, and service partners.

1. What Personal Information We Collect

The types of personal information we collect depend on how you interact with us:

Inquiry & Contact Information: Name, job title, company/organisation name, email address, phone number, physical site address, and any details submitted via our contact forms or quote requests.
Commercial & Transaction Data: Delivery addresses, billing information, business contact details, purchase history, invoices, and service records.
Telemetry & Machine Host Information: Location details of machine placements, site contact details, inventory tracking metrics, and commission disbursement account details (where incentive programs apply).
Payment Information: Payment card or direct debit information (processed securely through certified third-party merchant providers; we do not store full payment card numbers or CVV codes).
Technical & Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Site, referring URLs, and device identifiers collected via cookies and web analytics.

We do not collect sensitive information (such as health information, racial origin, political opinions, or biometric data) unless required by law or with your explicit consent.

2. How We Collect Personal Information

We collect personal information primarily through direct interactions:

Directly from you: When you fill out an inquiry form on mseries.com.au, request a quote, order equipment, sign a placement agreement, call our office, or book delivery/repairs.
Automated technologies: When you navigate our website, via automated cookies, server logs, and analytics scripts.
Operational interactions: When our service technicians or delivery staff visit your location to inspect, service, deliver, or restock vending machines.
Authorised third parties: From commercial credit reporting agencies (where trade credit is requested), merchant payment gateways, or your designated representatives.

3. Purpose of Collection, Use, and Disclosure (APP 6)

We collect, hold, use, and disclose your personal information only for purposes directly related to our business operations, including to:

Respond to inquiries and provide competitive machine quotes.
Fulfil orders for vending machines, accessories, parts, and consumables.
Coordinate machine logistics, freight, on-site delivery, and installation.
Manage placement agreements, including telemetry monitoring, restocking runs, and commission calculations.
Provide after-sales customer service, warranty repairs, and technical maintenance.
Issue tax invoices, process payments, and manage accounts.
Improve our website layout, products, and customer experience.
Comply with statutory, regulatory, and legal obligations under Australian law.

4. Direct Marketing (APP 7)

We may occasionally send you service updates, industry news, or product announcements that may be relevant to your business.

You have the right to opt out of marketing communications at any time by clicking the “unsubscribe” link in electronic messages or by contacting us directly.
We do not sell, rent, or trade your personal information to third-party marketers or list brokers.

5. Disclosure to Third Parties

We may disclose your personal information to third-party service providers who assist us in operating our business, subject to strict confidentiality obligations:

Logistics & Freight Partners: Transport companies handling heavy machinery delivery across metro Victoria and interstate.
Payment Gateways & Telemetry Providers: Secure cashless payment system operators (such as Nayax) and merchant processors.
IT & Cloud Providers: Web hosts, CRM providers, email hosts, and cybersecurity platforms.
Professional Advisers: Accountants, legal counsel, and insurers.
Regulatory Bodies: Law enforcement or government authorities when required by subpoena, search warrant, or applicable law.

6. Cross-Border Disclosure (APP 8)

Some of our third-party IT infrastructure (such as cloud storage providers, email servers, or website analytics tools) may host data on secure servers located outside Australia (such as in the United States or the European Union).

When transferring data overseas, we take reasonable steps to ensure the recipient complies with privacy protections comparable to the Australian Privacy Principles.

7. Data Storage, Security, and Retention (APP 11)

We implement reasonable administrative, physical, and technical safeguards to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure:

Digital Security: SSL encryption on our website, role-based access restrictions, firewall protections, and password protocols.
Physical Security: Controlled access to our commercial warehouse and office facilities in Cranbourne West, VIC.
Data Destruction: When personal data is no longer needed for business or legal purposes, we securely destroy or de-identify it.

8. Access and Correction of Your Information (APP 12 & 13)

Under the APPs, you have the right to:

Request access to the personal information we hold about you.
Request correction of any information that is inaccurate, out-of-date, incomplete, or misleading.